Stop dealing with the headache of responding to your reviews

Save time, boost your ranking, and build brand loyalty with a personalized review response service that delivers quick and professional replies to your customers.

Why should you 
respond to reviews?

Aside from the fact that responding to your customers' feedback is simply the right thing to do, there are a number of ways that responding to reviews can help your local business.

Attract New Customers

88% of consumers prefer to use a business that has responded to their reviews.

Local SEO Boost

Responding to reviews increases review quantity by 12% and ranking by 0.12 stars.

Increase Retention

Responding to reviews has been proven to increase customer retention by 124%.

How It Works

1
connect review sites
Quickly connect the review sites that you want us to respond to

With our simple sign-up process, you can quickly and securely connect the review sites that you'd like your dedicated responder to monitor and respond to.

2
responder training
Ensure your responses are on-brand with responder notes

After filling-out your responder notes, we'll assign you with a responder that has extensive experience responding in your industry. They'll review your notes, research your brand, and begin responding.

3
custom responses
Watch your custom responses be delivered within hours

Your responder will immediately begin crafting 100% customized responses for each and every review and post them within 24 hours guaranteed.

4
response alerts
Stay as involved as you'd like with response alerts

Response alerts allow you to edit, revise, or approve suggested responses directly from your email or mobile device.

5
Review removal
Remove false, misleading, or illegitimate reviews

Your responder will quickly identify reviews that violate the review site's terms of service, and take action on your behalf to ensure the review is flagged.

How It Works

1
CUSTOMIZE ACCOUNT
Quickly connect your review sites and personalize your account

Easily and securely connect the review sites that you'd like us to respond to and provide our team with key information to ensure that your responses are custom and on-brand.

2
MONITOR responses
Watch your custom responses be delivered within hours

Once your account has been setup, our team will immediately
begin crafting personalized responses to your customer reviews and deliver them within just a couple of hours.

3
PROVIDE FEEDBACK
Stay as involved in the process as you'd like with text and email alerts

Response alerts give you the opportunity to stay involved in the process by editing or approving our team's responses directly from your email or mobile device.

We respond to reviews
on the sites that  matter most

We respond to reviews on 50+  sites including Google, Facebook, Yelp and many other industry specific sites.
If we don't already support it, simply let us know and we'll add it.

Simple plans built for local
businesses like yours

Having someone respond to your online reviews doesn't have to be expensive.
Find the plan that fits your needs.

AI-Powered
$20
/month

100% AI-powered responses

AI-powered responses
Unlimited review sites
Response alerts
Review flagging
24/ 7 customer support
Hybrid
$30
/month

Combo of AI and people-powered

AI-powered  for positive reviews
People-powered for negative reviews
Response alerts
Review flagging
24/ 7 customer support
People-Powered
$100
/month

100% people-powered responses

People-powered responses
Unlimited review sites
Response alerts
Review flagging
24/ 7 customer support

We believe in the power of  online reviews

Since 2012, more than 10,000 businesses have used Response Scribe to respond to their online reviews, build brand loyalty, and grow their businesses.

FAQ

Do you use real humans or AI to respond to my online reviews?
How can I trust someone that doesn't work at my business to respond to my reviews?
What happens when a negative review comes in?
Where is my responder from?
How quickly will my reviews be responded to?

Let's start responding

Give it a try for free and see how you like the quality of our responses.