Why should you
‍respond to reviews?

Aside from the fact that responding to your customers' feedback is simply the right thing to do, there are a number of ways that responding to reviews can help your local business.

Attract New Customers

88% of consumers prefer to use a business that has responded to their reviews.

Local SEO Boost

Responding to reviews increases review quantity by 12% and ranking by 0.12 stars.

Increase Retention

Responding to reviews has been proven to increase customer retention by 124%.

How It Works

connect review sites

Quickly connect the review sites that you want us to respond to

With our simple sign-up process, you can quickly and securely connect the review sites that you'd like your dedicated responder to monitor and respond to.

responder training

Ensure your responses are on-brand with responder notes

After filling-out your responder notes, we'll assign you with a responder that has extensive experience responding in your industry. They'll review your notes, research your brand, and begin responding.

custom responses

Watch your custom responses be delivered within hours

Your responder will immediately begin crafting 100% customized responses for each and every review and post them within 24 hours guaranteed.

response alerts

Stay as involved as you'd like with response alerts

Response alerts allow you to edit, revise, or approve suggested responses directly from your email or mobile device.

Review removal

Remove false, misleading, or illegitimate reviews

Your responder will quickly identify reviews that violate the review site's terms of service, and take action on your behalf to ensure the review is flagged.

How It Works

CUSTOMIZE ACCOUNT

Quickly connect your review sites and personalize your account

Easily and securely connect the review sites that you'd like us to respond to and provide our team with key information to ensure that your responses are custom and on-brand.

MONITOR responses

Watch your custom responses be delivered within hours

Once your account has been setup, our team will immediately
begin crafting personalized responses to your customer reviews and deliver them within just a couple of hours.

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PROVIDE FEEDBACK

Stay as involved in the process as you'd like with text and email alerts

Response alerts give you the opportunity to stay involved in the process by editing or approving our team's responses directly from your email or mobile device.