Helping local businesses respond to their online reviews

We're on a mission to help local business owners build better relationships with their customers through personalized review responses.

You're in good hands

Since 2012, we've helped thousands of local businesses respond to their online reviews.
10,000+
Customers
300+
Partners
2 Million+
Responses

Our core values

Customer commitment

We are 100% committed to the success and well-being of our customers above all else. Building long-term relationships and helping our customers grow their businesses is the reason that we love what we do.

World class service

We know that when our customers need answers, they need them fast (and from a real person). That’s why we go above and beyond to make sure that our customers feel heard and understood with world-class service.

The little things

We believe that the little things are what matter most. Instead of cutting corners, we always go the extra mile to make sure that the ResponseScribe experience we provide our customers is of the highest quality.

Sustainable growth

We don’t abide by the “growth at all costs” mindset. Instead of focusing on short term thinking, we believe in creating healthy, sustainable success for our product, our team, and our valued customers.

Continuous learning

We believe that there is always more to learn about our product, industry, customers, and ourselves. We’re intentional about making time to create innovative new features that help our customers thrive.

Problem solvers

We go above and beyond to find a solution to each unique challenge that we are faced with. The ResponseScribe team is never satisfied with anything short of a resolution that our customers feel 100% happy with.

Meet our leadership

Athena McPartland
Head of Operations
Cobi Emery
Head of Growth
Gopal Jha
Head of Product
Griff Emery
CEO
Megan Zoller
Head of Customer Success

Career opportunities

Part-time
Review responder

We are looking for a talented writer with customer service experience to join our growing team of review responders.

Apply now
Full-time
Review responder

We are looking for a talented writer with customer service experience to join our growing team of review responders.

Apply now
Full-time
Account executive

We are looking for an experienced enterprise account executive to help us spread ResponseScribe to local business owners around the world.

Apply now

Let's start responding

Give it a try for free and see how you like the quality of our responses.